Go to our website »

Jobs at DecksDirect

Customer Service Representative

Location: Minneapolis, MN

Department: Customer Service

Type: Full Time

Min. Experience: Entry Level

DecksDirect is looking for energetic and friendly Customer Service Associates to join our dynamic and fun-loving team and be a part of our rapidly expanding business in Minneapolis, MN. This associate would need to be able to work in a fast-paced office setting. This position requires assisting customers primarily through chat and phones, so the ability to read, write and respond quickly to multiple windows and multi-task is essential. 


  • Efficiently and courteously guiding customers through the purchasing process
  • Providing an outstanding customer experience
  • Handling multiple chat conversations at once
  • Developing a broad understanding of decking products

Knowledge, Skills, and Qualifications:

  • Strong oral and written communication skills in order to effectively communicate with customers (phone & chat)
  • Computer experience in Microsoft Office products (e.g., Word, Excel and Outlook).
  •  Ability to work and collaborate as a team
  • Multi-tasking and organizational skills are a must

Position Details:

  • Customer Service Associate is a full-time position
  • Position Hours: 9:00 am - 5:30 pm Monday - Friday, no nights or weekends
  • Salary is negotiable, range is $17-20

DecksDirect is an online retailer and distributor of deck and patio building products and accessories. We are committed to Helping People Build Better Decks! We are a company of passionate individuals that love to work hard and play hard, both in the office and outside of our four walls, come join us!

Forward this Position
Recipient email address (one)
Your name
Your email address
Enter a message (optional)
Human Check*
Apply for this Position
* Required fields
First name*
Last name*
Email address*
Phone number*

Attach resume as .pdf, .doc, or .docx (limit 2MB) or paste resume

Paste your resume here or attach resume file

Cover Letter*
Are you 18 years of age or older?*
Desired salary*
In 150 characters or fewer, tell us what makes you unique. Try to be creative and say something that will catch our eye!*